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Shipping & Returns

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Free Shipping:

Our products typically ship within 1-2 business days (pending product availability) after completion of the order and payment. Please contact us at 877-376-2863 or via our Contact Form for rush orders. 

In order to qualify for free shipping, your order must include at least one (1) hand dryer.  If interested in purchasing only accessories, a shipping charge will apply.

Our free shipping carrier is the United Postal Service Ground and takes anywhere from 1-5 business days to arrive. We are able to provide free shipping on orders within the contiguous United States (excluding AK and HI). If you would like your order shipped to a location outside of these boundaries, please contact us at 877-376-2863 or via our Contact Form to make arrangements. 

Return Policy:

Please contact us at 877-376-2863 or via our Contact Form to have your item(s) evaluated for return.

You will need:

  • Your order number
  • Exact serial numbers for the returned unit(s)
  • Reason for the return

The manufacturer may accept returns if the item is still in the original packaging, has not been previously installed and is in brand new condition. Used items are less likely to be accepted for return. Unless the item is defective, once used, it cannot be returned.

If your return is approved we will provide you with further instructions, a Return Material Authorization (RMA) and restocking charges will apply (subject to final inspection). If approved, a 25% restocking fee will apply in addition to pre-paid return shipping. If there are any Custom Color charges, these will be added to the restocking fee as well.

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